Shipping & Payment

Shipping & Delivery: Orders are prepared and fulfilled by the respective vendor. Delivery is available only within the vendor’s designated service area. Estimated delivery times depend on the vendor, product availability and delivery arrangements. In-store collection may be available where offered by the vendor.

Delivery Charges: Applicable delivery, handling, packaging and other charges will be displayed at checkout before the order is confirmed.

Payment Methods: Available payment options, including online payment, UPI, cash on delivery or in-store payment, depend on the vendor’s arrangements and will be displayed during checkout, where applicable.

Order Refusal: If a customer refuses to accept a correctly fulfilled order for personal reasons, no refund will ordinarily be provided, subject to applicable consumer protection laws. For incorrect, damaged, defective or unfulfilled orders, customers may request an appropriate resolution under the applicable Return and Refund Policy.

Responsibility: Vendors are responsible for product preparation, quality, packaging and delivery. QTM provides the technology platform and may assist with platform-related issues and online payment enquiries. For offline payments or in-store orders, customers should contact the vendor directly.

Support: For platform-related assistance, email support@qtmapp.com.